Terms of Service

Terms of Service

  1. Introduction and Information About Us
    • equicantis.com is a website “site” operated by Equicantis Ltd ("Equicantis" "we", “us”, “our”). We are registered in England and Wales under company number 14052593 and have our registered office at 114-120 Northgate St, Cheshire, Chester CH1 2HT.
    • Our main trading address is Aldford House, Bell Meadow Business Park, Pulford, CH4 9EP. Our VAT number is 422 0495 28.
    • In accessing our site you agree to be bound by these terms and conditions along with our Website Terms of Use, Cookie Policy and Privacy Policy “the policies”. We reserve the right to change these terms and conditions and the policies at any time and you will be promptly updated.
  2. Definitions

"You" or “your”: The person or organisation entering into this agreement with us by accepting these terms. 

“Subscription Fee”: The subscription fee for any Service as specified in the invoice for it.


  1. Subscription Service

    • We operate on a subscription based service.

    • The prices, features, and options of the Equicantis services depend on the user’s selected plan. Equicantis does not represent or warrant that a particular Subscription Plan will be offered indefinitely and reserves the right to change the prices for or alter the features and options in a particular Subscription Plan without prior notice.

    • Any alterations in subscription fee cost will come into effect on the user’s next billing cycle.

  2. Limitation of Liability

    • Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

    • To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our site or any content on it, whether express or implied.

    • We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
  • If you are a business user, please note that in particular, we will not be liable for:
    1. loss of profits, sales, business, or revenue
    2. business interruption;
    3. loss of anticipated savings;
    4. loss of business opportunity, goodwill or reputation; or
    5. any indirect or consequential loss or damage.

  • If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

  • We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

  • We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

  • The subscribed versions of Equicantis is for the use of student and qualified animal physical therapists. It is not for use for any person without an animal physical therapy qualification, or studying towards one. We accept no responsibility for the use of these exercises without professional guidance.

  • Availability and Access of Services


  • We will attempt to provide continuous availability and access to our services. In the event that we are unable to provide access for reasons beyond our control, we will communicate the reasons for this and expected duration of the down time clearly and explicitly to the user.

  • These Terms of Service apply to any future updates, supplements, add-on components, or internet-based services components, of the application that Equicantis may provide to you or make available to you after the date you subscribe to Equicantis, unless such updates are accompanied by separate terms.

  • Warranties

    • We provide this service AS IS. No warranty, whether express or implied is given in relation to this service. Whilst we make every effort to ensure that the materials appearing on this website are accurate, we do not make any specific commitments regarding the service’s function or content, or its reliability, availability, or ability to meet your needs. to such materials.

    • You warrant that you are legally capable of entering into binding contracts and you are at least 18 years old or have your parent/guardian’s permission to access the Service.

  • Acceptable Use

    • Services provided by us may only be used for lawful purposes. You agree to comply with all applicable laws, rules, and regulations in connection with your use of the services. Any material conduct that in our judgment violates this policy in any manner may result in suspension or termination of the services or removal of the user’s account with or without notice.

    • Prohibited use: You may not use the services to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject us to liability, including, without limitation, in connection with any of the following, each of which is prohibited under these Terms of Service:
  • Phishing or engaging in identity theft;
  • Distributing computer viruses, worms, trojan horses or other malicious code;
  • Distributing pornography or adult related content or offering any escort services;
  • Promoting or facilitating violence or terrorist activities;
  • Infringing the intellectual property or other proprietary rights of others; or

    • Your services may be suspended or terminated with or without notice upon any violation of this policy. Any violations may result in the immediate suspension or termination of your account.

    • To report a violation of this policy, please email contact@equicantis.com


  • Your account and password

    • If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

    • We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

    • If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at contact@equicantis.com


  • Payment & Subscription

    • Subscription payments are processed securely through our third party payment gateway, Stripe. By making payments for use of Equicantis and any associated services you are agreeing that you have read, understood and agree to the terms and conditions laid out by Stripe.

    • You can cancel your subscription at any time. You will have use of Equicantis for the remainder of the billing cycle after which your subscription will be terminated and no further payments will be taken.


  • You are responsible for informing us of a change in payment method. If payment does fail for any reason, we reserve the right to cancel your subscription. You can update your payment methods by logging in, going to Your Profile/Subscription/Customer Portal.


  • As per your statutory rights, you have a 14 day cooling off period to cancel your subscription.


  • If you subscribed to and used the entirety of the 14 day Free Trial then this is aligned with, and forms your 14 day cooling off period.


  • If you cancel during your 14 day cooling off period you will receive a full refund minus processing and admin fees.


  • Account Termination

    • These Terms of Service will apply until the account is terminated by the user or by Us. In these circumstances any refunds shall be given at our discretion.

    • The user can terminate by:
  • Contacting us via email to cancel the subscription. 24 hours notice must be given Monday-Friday for cancellation. Cancellations outside of these time may not be processed and we are not obliged to refund. 

    • We can terminate the Terms of Service with the user if:
  • We deem there has been a breach of the Terms of Service; or
  • The user does not renew the subscription.

  • Uploading content to our site

    • Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to store that copy.

    • We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

    • We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

    • We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out as Acceptable Use (see Clause 7).

    • If the user’s content is deemed to not constitute Acceptable Use (see Clause 7) they will be responsible for any loss or damage we suffer as a result of the breach.

    • We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

    • We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

    • We have the right to remove any content you add to the Application if, in our opinion, it does not comply with the content standards set out in our Acceptable Use Terms (see point 6).

  • Intellectual Property

    • We are the owner of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright and trademark laws. All such rights are reserved.

    • The Equicantis name and logo are registered trademarks of Laura and David Clinton and may not be copied or imitated or used in any way without the prior express permission of Laura and David Clinton.

    • You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

    • You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, videos or any graphics separately from the Equicantis exercise plans, including but not restricted to, creating your own plans.

    • Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

    • You must not use any part of the content on our site for commercial purposes.


  • If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


  • Privacy Policy

    You can read our Privacy Policy here.

  • Governing Law

Please note that these Terms of Service, its subject matter and its formation, are governed by English law. You and We both agree to that the courts of England will have non-exclusive jurisdiction.